Welcome to the NSO Store

 

We offer you a great selection of thoughtfully selected items to celebrate and promote your NFP and Child First pride.

If you have any questions, please don’t hesitate to send us an email at nsostore@nursefamilypartnership.org

or call 720-271-6907. We are always here to help and to make sure that you have the best on-line shopping experience.

Questions? Please don’t hesitate to send us an email at nsostore@nursefamilypartnership.org or call 720-271-6907.

SHIPPING & AVAILABILITY: If your order contains an item with a heat transfer and/or patch, delivery may take up to 4 weeks and will ship complete. Otherwise, delivery will be within 2 weeks from the date of your order. Please contact us before ordering if you have a specific event date. Orders are shipped via USPS or UPS Ground. We do not offer expedited service or shipping at this time. If you require the use of a specific carrier, please contact us before placing your order. The NSO Store uses a simple flat rate shipping structure and as such, it may not reflect actual shipping charges we incur on your specific purchase.

RETURNS, EXCHANGES & WARRANTY: We gladly accept returns in new and unused condition on stock items within 7 calendar days of receipt of shipped goods. Items with a heat transfer or patch are not eligible for return or exchange since they are “decorated to order,” unless it is defective. We recommend purchasing the correct size and embroidery color online. We are proud to stand by the quality craftsmanship of the products that we offer. When used under normal conditions for which they are designed, these products are warranted to be free from defects in materials and workmanship for 180 days from the original date of purchase. If such a defect occurs, we will, at our discretion, replace your product upon the return of the defective item. This warranty does not cover accidental damages, unreasonable or improper use, and normal wear and tear. Returns and credits will be processed within 5 days of being received. Refunds are issued to the original form of payment. Sale items or marked down items are considered final sale. This includes items purchased with a coupon code. Return shipping is the responsibility of the customer. There will be a 15% restocking fee deducted from your refund, shipping charges will not be refunded.